1. Introduction
BAMviet (hereinafter referred to as "the App") respects user privacy and is committed to protecting personal information. This Privacy Policy explains what information the App collects and how it is used and protected.
2. Information We Collect
The App may collect the following types of information:
2.1 Account Information
Registration information such as email address, username, and profile picture (optional)
2.2 Learning Data
Learning progress, quiz answers, flashcard usage history, and learning statistics
2.3 Device Information
Device ID, OS version, app version, and language settings
2.4 Usage Data
App usage frequency, feature usage patterns, and session duration
2.5 Purchase Information
Subscription status and purchase history (we do not collect payment information)
3. Use of Information
The collected information is used for the following purposes:
3.1 Service Delivery and Improvements
Providing app services and improving features
3.2 Personalized Learning Experience
Delivering personalized learning experiences
3.3 Progress Tracking and Feedback
Tracking learning progress and providing feedback
3.4 Technical Troubleshooting
Diagnosing and resolving technical issues
3.5 Customer Support
Providing customer support
3.6 Terms Compliance
Ensuring compliance with terms of service
3.7 Feature Updates and Notifications
Notifying about new features and updates (with user consent)
4. Data Storage and Protection
4.1 Data Storage
Learning data is primarily stored locally on the user's device, with optional cloud backup available.
4.2 Security Measures
We use industry-standard encryption technology to protect data.
4.3 Access Restrictions
Access to personal information is limited to employees who need it for business purposes.
4.4 Data Deletion
Users can request deletion of their account and data at any time.
5. Information Sharing with Third Parties
5.1 No Unauthorized Sharing
The App does not sell, rent, or share personal information with third parties without user consent.
5.2 Exceptions
Except in the following cases:
a)
When required by legal obligations or legitimate requests from law enforcement
b)
When necessary to protect user safety
c)
When addressing fraud or technical issues
5.3 Analytics Tools
We may share anonymized data with analytics tools (such as Firebase Analytics) to improve the app.
7. Children's Privacy
7.1 No Collection from Children
The App does not intentionally collect personal information from children under 13.
7.2 Children's Data Removal
If we discover that a child under 13 has provided personal information, we will promptly delete it.
8. User Rights
Users have the following rights:
8.1 Right to Access
The right to request access to collected personal information
8.2 Right to Correction
The right to request correction of inaccurate personal information
8.3 Right to Deletion
The right to request deletion of personal information
8.4 Data Portability
The right to request export of personal data
8.5 Withdrawal of Consent
The right to withdraw consent for data processing at any time
9. International Data Transfer
9.1 Overseas Storage
When using cloud backup features, data may be stored on servers outside your country.
9.2 Transfer Safeguards
We maintain the security measures described in this policy during international transfers.
10. Policy Changes
10.1 Policy Updates
This Privacy Policy may be updated from time to time.
10.2 Change Notifications
We will notify users of significant changes via in-app notifications or email.
10.3 Acceptance by Continued Use
Continued use of the App after changes indicates acceptance of the updated policy.
11. Data Breach Response
11.1 Breach Notification Timeline
In the event of a data breach, we will notify affected users within 72 hours.
11.2 Remediation Efforts
We will take appropriate measures and work to prevent recurrence.
12. Contact Us
For questions, requests, or complaints regarding privacy, please contact us at:
Email: privacy@bamviet.net
Data Protection Officer: DPO@bamviet.net